Woman’s Homophobic Rant Caught On Tape After Being Told To Take Her Call Off Speaker Phone

A nail salon is the last place you’d think a homophobic attack would occur. People go to relax, maybe prattle about nothing with a friend, or quietly read as their cuticles are tended to.

Obnoxiously jabbering on speakerphone, however, is a no-no.

A woman went into the Casabella Spa & Nails in Seattle on December 30 for a pedicure and proceeded to engage in a loud conversation on her phone put on loudspeaker. Christopher Brown, another patron, was not about to let the disrespectful display ruin his appointment.

So he civilly asked her to stop.

Brown told KOMO News:

“This woman entered the facility and immediately started talking down to the staff – kind of came in with a commotion – sits in the chair next to me and proceeds to talk on her cellphone in a very disruptive manner.”

He continued:

“When I asked her to take her phone off speaker, she looked at me, looked back at her phone call, and then said, hold on, let me take care of this [homophobic slur], and then hung up her phone.”


King 5 obtained Brown’s video of the despicable woman unraveling over a simple request that other patrons probably appreciated. A Casabella spa employee later vouched for Brown’s calm demeanor, telling KOMO News he was polite the whole time.

Video Break posted an edited version of the clip with the slurs and profanity removed to YouTube, which you can see below so that everyone will become familiar with one of the many faces of homophobia.

The unnamed woman can be heard on the video accusing Brown of harassing her “for no reason.” Yeah, she doesn’t get it.

“Let’s call 911. And let’s just get it over with because you are harassing me for no reason. Telling me not to be on the phone. I’m recording you, too. You like it? Keep recording. Go ahead, keep recording.”

She gave salon employees an ultimatum if Brown did not get kicked out.

“It’s either he goes or I go, so which is it?”


She made her decision and proceeded to grab her things. However, she was not done with her homophobic attack on Brown.

“Keep recording, sissy,” she said as she made her way to the door shouting even more profanities.

Brown was shocked and had a disturbing realization.

“She echoed some of the oldest, longest sentiments that you hear from anti-LGBT folks. What occurred to me is there are more people like her. She is not alone.”

The incident was not what he expected when he left Indiana and moved to Seattle which he thought was known for being inclusive.

So he took to Facebook and posted the video where it was shared over 1,000 times.


“If I didn’t stand up, I am complacent in allowing this to continue. This is a very real thing for millions of Americans, and it has to stop. It has to be better, and we have to stand more together and not so divided with this hate.”

“I know this was just words, but they really do matter.”

“Resist simply means stand up to this kind of negativity at every possible opportunity, and don’t stoop to that level. Just expose it for what it is and try to change hearts with one dialogue at a time.”


Many people showed Brown some love after he endured so much hatred from the encounter.

Brown was overwhelmed with support and provided an update, saying there is still much to do.

“Looks like there’s a lot of love out there. I’m so touched at the traction and support my story has. Thank you everyone, who is keeping the dialogue moving, and cheering me on.”

“Let’s keep the dialogue of resistance going. We must stand up to hate at every encounter. #resist”

The woman’s despicable conduct proved that even though she was at a nail salon, you can’t polish everything.